Telesales Business Development Executive

Key Responsibilities

• Interact with buyers to understand their property requirements, including location, budget, property type, and other preferences.

• Update and maintain buyer information accurately in the Excel tracker or CRM.

• Search subscription client property listings to identify suitable matches.

• Share matching property details with buyers in a timely manner.

• If no subscription property matches the requirement, search the company's website for suitable listings and share relevant property links.

• If no suitable property is available on the website, coordinate with the Sellers Team to source properties through trusted and responsive agents.

• Follow up with the Sellers Team until suitable property options are received.

• Keep buyers informed throughout the property search process.

• Maintain accurate records of buyer interactions, property options shared, and follow-up activities.

• Ensure prompt responses to buyer inquiries and provide excellent customer service.

• Work closely with the Sales and Sellers Teams to ensure a seamless buying experience.

• Meet response time and service quality standards established by the organization.

Required Skills

• Strong communication and interpersonal skills.

• Customer service orientation.

• Good knowledge of Microsoft Excel or Google Sheets.

• Basic computer and internet research skills.

• Ability to coordinate with multiple teams.

• Strong organizational and time-management skills.

• Attention to detail and accuracy.

• Problem-solving and follow-up skills.

Qualifications

• Bachelor's degree in any discipline (preferred).

• 0–2 years of experience in customer support, sales coordination, real estate, or a related field.

• Freshers with excellent communication skills may also apply.

Key Performance Indicators (KPIs)

• Accuracy of buyer data entry.

• Response time to buyer inquiries.

• Number of matching properties shared.

• Turnaround time for sourcing properties.

• Buyer satisfaction.

• Timely follow-up and coordination with internal teams.

• Successful buyer engagement and property closures (where applicable).

Working Relationships

• Buyers

• Subscription Clients

• Sellers Team

• Sales Team

• Operations Team

Preferred Attributes

• Professional and customer-focused attitude.

• Ability to multitask in a fast-paced environment.

• Strong follow-up and coordination skills.

• Positive attitude and willingness to learn.

• Team player with a proactive approach.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 3 years of experience.