Telesales Business Development Executive

Position: Tele Sales Executive
Department: Sales & Business Development
Industry: Pharmaceutical – PCD Pharma
Experience: 1–3 Years
Location: [Ahmedabad / Location]
Employment Type: Full-Time

About the Role

We are looking for a motivated and result-oriented Tele Sales Executive to join our pharmaceutical company under the PCD Pharma business model. The candidate will be responsible for generating business through telephonic communication, developing new distributor/PCD franchisee relationships, following up with prospective clients, and achieving sales targets.

Key Responsibilities

• Make outbound calls to prospective customers, distributors, stockists, and PCD franchise partners.

• Generate leads and convert prospects into business opportunities.

• Explain the company's PCD Pharma products, product range, benefits, pricing, and promotional schemes.

• Develop and maintain strong relationships with existing and prospective clients.

• Follow up regularly with leads through calls, WhatsApp, email, and other communication channels.

• Identify customer requirements and recommend suitable products.

• Negotiate and coordinate with clients to close sales orders.

• Achieve monthly and quarterly sales targets.

• Maintain accurate records of calls, leads, follow-ups, orders, and customer interactions.

• Coordinate with the purchase, dispatch, accounts, and sales teams for smooth order processing.

• Follow up on pending payments and outstanding orders whenever required.

• Collect market feedback regarding products, pricing, competitors, and customer requirements.

• Maintain a proper database of distributors, stockists, doctors, retailers, and prospective PCD partners.

• Provide regular sales reports and updates to the reporting manager.

Required Skills

• Excellent communication and convincing skills.

• Good knowledge of pharmaceutical products and the PCD Pharma business model.

• Strong negotiation and follow-up skills.

• Target-oriented and self-motivated approach.

• Good customer relationship management skills.

• Basic knowledge of MS Office/Excel and CRM software.

• Ability to handle multiple leads and follow-ups effectively.

• Good Hindi and English communication; Gujarati would be an added advantage.

Qualification

• Graduate in any discipline.

• B.Pharm / D.Pharm / B.Sc. / MBA (Marketing) candidates will be preferred.

• Prior experience in Pharmaceutical Tele Sales, PCD Pharma, Pharma Franchise, or B2B Sales will be an advantage.

Key Performance Indicators (KPI)

• Number of calls made and leads generated.

• Lead-to-customer conversion ratio.

• Monthly sales/order achievement.

• New PCD franchisee/distributor acquisition.

• Follow-up effectiveness.

• Customer retention and repeat orders.

• Revenue generated through telephonic sales.

• Accuracy and timely submission of sales reports.

Preferred Candidate Profile

The ideal candidate should be confident, persuasive, disciplined, target-oriented, and comfortable making a high volume of business calls. Candidates with experience in PCD Pharma sales and an existing distributor/franchise network will be preferred.

Salary: As per experience and industry standards
Incentives: Performance-based incentives applicable

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 4 years of experience.