Job Description (JD) – Telecaller (B2C Sales)
Position
Telecaller – B2C Sales
Company
Diskounto Holidays Pvt. Ltd.
Job Type
Full-Time
Work From Office / Work From Home (as per company policy)
Experience
Fresher or 0–2 Years Experience
Experience in telecalling, travel sales, or customer support will be preferred.
Salary
Fixed Salary + Attractive Incentives
Performance-based growth opportunities
Job Responsibilities
Call leads generated through Facebook, Instagram, Google, WhatsApp, and other sources.
Understand customer travel requirements and recommend suitable holiday packages.
Explain package details, pricing, offers, and inclusions.
Convert inquiries into confirmed bookings.
Follow up regularly with interested customers.
Maintain customer records in CRM.
Coordinate with the operations team after booking confirmation.
Achieve daily, weekly, and monthly sales targets.
Provide excellent customer service before and after booking.
Required Skills
Good communication skills in Hindi (English is an added advantage).
Confident and polite speaking skills.
Basic computer knowledge.
Ability to handle customer objections.
Strong follow-up skills.
Positive attitude and willingness to learn.
Target-oriented mindset.
Qualification
Minimum: 12th Pass
Graduate preferred
Freshers are welcome to apply.
Working Hours
9 Hours Shift
6 Days Working
Weekly Off as per company policy
What We Offer
Fixed Salary + Attractive Incentives
Monthly Performance Rewards
Professional Sales Training
Career Growth Opportunities
Friendly Work Environment
Opportunity to grow in the travel industry
Key Performance Indicators (KPIs)
Daily Calls: 120–150
Meaningful Conversations: 40+
Qualified Leads: 10+
Package Quotations: 5+
Booking Closures: As per monthly target
Daily CRM updates and follow-ups
How to Apply
Diskounto Holidays Pvt. Ltd.
📞 Call/WhatsApp: +91 97120 35554
Join our growing team and help customers create unforgettable travel experiences while building a rewarding career in travel sales.