Telesales Business Development Executive

Job Description – Business Development Executive

Company: AGH International LLP
Location: Gurugram, Haryana
Job Type: Full-time
Role: Business Development Executive – B2B Sales

About the Role

AGH International LLP is looking for a Business Development Executive to manage B2B customer development and sales activities.

The person will be responsible for handling the complete customer sales cycle, starting from identifying and contacting potential customers through to meetings, material trials, quotations, purchase orders, delivery coordination and payment follow-up.

The role will involve both office-based sales activities and customer visits. The executive will regularly communicate with customers through calls, emails and online meetings, and will also visit customer locations whenever required for meetings, product discussions, material trials and business development.

Key Responsibilities

• Identify and contact new potential customers through phone calls, email, LinkedIn, IndiaMART and other business platforms.

• Introduce the company and its products to prospective customers.

• Understand the customer's application, technical requirement and current material being used.

• Identify and connect with relevant departments such as Purchase, R&D, Quality, Production, Engineering and Management.

• Generate new sales enquiries and business opportunities.

• Schedule meetings with potential and existing customers.

• Visit customer locations for meetings, product presentations and requirement discussions.

• Coordinate with the technical team where detailed product/application discussions are required.

• Recommend or help shortlist suitable products based on customer requirements.

• Share TDS, SDS, brochures and other technical documents with customers.

• Arrange product samples for customer evaluation.

• Coordinate and attend material trials at customer locations whenever required.

• Follow up with customers regarding sample testing and trial results.

• Resolve basic commercial and product-related queries in coordination with the internal team.

• Prepare and send quotations.

• Follow up on quotations and commercial discussions.

• Negotiate commercial terms under management guidance.

• Follow up with customers for Purchase Orders.

• Coordinate internally after receiving the PO for stock availability, order processing and dispatch.

• Coordinate with warehouse, accounts and logistics teams for timely delivery.

• Keep customers updated regarding dispatch and delivery status.

• Follow up for payments as per agreed credit/payment terms.

• Maintain regular communication with customers after delivery.

• Generate repeat business from existing customers.

• Develop relationships with existing accounts and identify additional opportunities.

• Maintain proper records of leads, meetings, enquiries, quotations, samples, trials, orders and payments.

• Prepare daily/weekly sales activity reports for management.

Complete Sales Process

Lead Generation → Customer Call → Requirement Understanding → Meeting Setup → Customer Visit → Product Recommendation → Sample → Material Trial → Trial Follow-up → Quotation → Negotiation → Purchase Order → Order Processing → Delivery → Payment Follow-up → Repeat Business

The Business Development Executive will be expected to take responsibility for moving the customer through each stage of this process.

Candidate Requirements

• Graduate in any discipline.

• 6 months to 3 years of experience in Sales, Business Development or B2B Sales preferred.

• Freshers with strong communication skills and willingness to learn may also be considered.

• Experience in chemicals, industrial products, automotive, electronics, electrical products, adhesives, silicones or manufacturing industries will be preferred.

• Comfortable communicating with customers over phone, email and face-to-face meetings.

• Comfortable travelling locally for customer visits.

• Good communication and interpersonal skills.

• Basic written and spoken English.

• Working knowledge of Microsoft Excel, Word and email.

• Ability to maintain regular follow-up with multiple customers.

• Good organisational and coordination skills.

• Willingness to learn technical products and understand customer applications.

• Self-motivated and comfortable working towards sales targets.

Preferred Skills

• B2B Sales

• Business Development

• Lead Generation

• Customer Calling

• Customer Visits

• Industrial Sales

• Client Relationship Management

• Customer Meeting Coordination

• Product Presentation

• Sample Coordination

• Material Trial Coordination

• Quotation Follow-up

• Purchase Order Follow-up

• Payment Follow-up

• Microsoft Excel

• Email Communication

What We Are Looking For

We are looking for someone who is comfortable both speaking with customers from the office and meeting them personally when required.

The ideal candidate should be persistent with follow-ups, organised, confident in customer communication and eager to learn about industrial products and their applications.

This is not only a lead-generation role. The Business Development Executive will be expected to take ownership of opportunities from the first customer contact until order completion and payment collection.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 4 years of experience.