Branch Sales Officer

Roles & Responsibilities:

• Prospecting with suspect leads. A suspect is a person who has still not decided on taking a loan.

• Converting a suspect to a prospect. This involves the following:

  • Establishing contact with the prospect, this could involve several calls and may need a call at a time beyond office hours. 

  • This will also involve making calls at different times in order to achieve success.

  • Need Analysis

  • Eligibility Profiling

  • Setting up an appointment

  • Follow up with the prospect post every meeting with the sales officer until conclusion

• Basis feedback from the prospect, seek interventions from the senior sales resource or by your own-self in satisfying customer needs with the objective of converting the prospect to a customer

• Responsible for conversion of suspects to prospects to customers

• Provide support to the sales team in increasing conversions by:

  • Prompt calling to all suspects / prospects

  • Timely follow up with all prospects

  • Cordial relationships with the sales officer mapped, collaborating with the sales officer in providing feedback, seeking feedback from him on your performance

• Responsible for complete knowledge of company products and policies as well as those of competition 

• Responsible for quality of the conversation, which entails the following:

  • Accuracy

  • Product Knowledge

  • Appraisal Skills 

  • Punctuality & TOS

  • TAT commitments

• Ability to handle objections 

• Updating the software. You must capture your conversation with the customer effectively such that a third person is able to carry on the conversation with the customer where you left off.

• Generating References: The quality of your conversation and your ability to connect with the customer is also reflected in the number of references that you generate. 

• Providing market feedback to the supervisor:

  • It is important to share with your supervisor any trends that you come across whilst speaking to a prospect. Examples could be objections from prospects regards the processing fee being charged by us vis-à-vis the same being charged by a specific competitor. 

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.

More about this Branch Sales Officer job

1. What is the eligibility criteria to apply for this Branch Sales Officer job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Branch Sales Officer job?
   Ans: This Branch Sales Officer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Branch Sales Officer job?
   Ans: No, there is no fee applicable for applying this Branch Sales Officer job and during the employment with the company, i.e., HDFC SALES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Branch Sales Officer role?
   Ans: There is an immediate opening of 10 Branch Sales Officer at HDFC SALES
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Branch Sales Officer job?
   Ans: This Branch Sales Officer job has Day Shift.