BPO Telesales

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes company name COGENT. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English, Hindi & Malayalam.

- Ability to handle customer queries and provide appropriate solutions.

-Experience: Experienced - Min 6 Months in Sales ( Credit card/personal loan, Insurance background)

-Shift window -24/7 (Rotational Based on business requirements)

-Week off – Rotational

Responsibilities:

- Handle outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.

Salary and Benefits:

- Starting salary of INR 18,000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.