BPO Telesales

Digital Officer (Personal Loan Process)

Job Title: Digital Relationship Officer

Job Description: The Digital Officer will be responsible for assisting customers in the digital processing of personal loans. The role involves managing online loan applications, providing support through digital channels, and ensuring a smooth customer experience.

Key Responsibilities:

Handle online personal loan applications and process them through digital platforms.

Assist customers with queries and issues related to personal loan products via email, chat, and phone.

Ensure compliance with banking regulations and maintain accurate records.

Work closely with the underwriting and loan approval teams to expedite processing.

Provide feedback on customer pain points and suggest improvements for digital processes.

Language Proficiency Requirement: Fluency in English and two South Indian regional languages (Kannada, Tamil, or Malayalam preferred).

Educational Qualifications: Minimum qualification: Bachelor’s degree (in any field).

Skills:

Strong digital literacy and familiarity with online banking systems.

Excellent communication and problem-solving skills.

Basic knowledge of personal loan products and financial services.

Ability to handle customer inquiries and provide a seamless digital experience.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this BPO Telesales job

1. What is the eligibility criteria to apply for this BPO Telesales job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹21000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this BPO Telesales job?
   Ans: This BPO Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Telesales job?
   Ans: No, there is no fee applicable for applying this BPO Telesales job and during the employment with the company, i.e., TELEPERFORMANCE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Telesales role?
   Ans: There is an immediate opening of 10 BPO Telesales at TELEPERFORMANCE
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this BPO Telesales job?
   Ans: This BPO Telesales job has Day Shift.