Job Title: BPO Calling – Apprentice Program (Mumbai)
Location: Mumbai, Maharashtra
Job Type: Full-Time | Work from Office
Stipend: ₹20,000 – ₹25,000 per month + Incentives + Rewards + Travel Discounts
Shift: Rotational Shifts
Education: Graduate (Pass-out 2021–2025)
Experience: Fresher-friendly (No prior experience required)
Key Responsibilities:
Make outbound calls to potential and existing customers
Answer incoming customer queries related to travel, bookings, or services
Maintain accurate records of customer interactions and transactions
Resolve customer complaints and ensure customer satisfaction
Coordinate with internal departments to fulfill customer needs
Meet performance targets and service level standards
Maintain a high level of professionalism during interactions
✅ Eligibility Criteria:
Excellent verbal and written communication skills
Graduate (Pass-out years 2021 to 2025 only)
Candidates must NOT hold the following qualifications: B.Tech, BE, BSc IT, Master's degrees
Must have all semester mark sheets available
Should not have an existing PF account
Willingness to work in rotational shifts and from office (Mumbai)