Job Description –Product Advisor - Retail

Overview - The Market Development team is our direct link to our customers and brings in the revenue. It includes sub teams like Renewals, HVM (High Value Memberships), Hubs, and Retail Centers. They might be spread across locations but they are united by one cause...”What’s the sale for today?”

Role - As a Product Advisor, you will be responsible for making sales calls and closing sales pitches with our members. To be a successful Product Advisor, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Product Advisor is the one who follows sales scripts and demonstrate exceptional communication, negotiation skills, and deliver a great customer experience.

What you will do in this role

·        Making outbound calls to Shaadi.com Members basis the leads provided offering the customers products which would help them in their life partner search.

·        Following the defined sales process to convert free members into revenue paying customers.

·        Ensuring Call Disposition Comments are updated once the call is completed with all relevant details.

·        Making required number of calls for following up with Enquiries which are not converted.

·        Updating the details of follow-up in the system.

·        Meeting daily talk time Targets and Calls to be done.

·        Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.

·        Appearing for periodic evaluations.

·        Interfacing with walk-in customers (if assigned the task), explaining to them features of Shaadi.com/Centre and converting them to Premium Membership.

·        Maintaining all documentation that pertains to the above responsibilities.

What you should have

·        1 year of relevant experience Sales or Telesales.

·        Strong negotiation and consultative selling skills.

·        Effective communication skills – verbal and written.

·        Clear diction and clarity in speech.

·        Minimum Qualification HSC.

Brownie Points

·        Bachelor’s Degree.

·        Fluency in Regional language.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.

More about this BPO Telesales job

1. What is the eligibility criteria to apply for this BPO Telesales job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this BPO Telesales job?
   Ans: This BPO Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Telesales job?
   Ans: No, there is no fee applicable for applying this BPO Telesales job and during the employment with the company, i.e., PEOPLE INTERACTIVE INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Telesales role?
   Ans: There is an immediate opening of 10 BPO Telesales at PEOPLE INTERACTIVE INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this BPO Telesales job?
   Ans: This BPO Telesales job has Day Shift.