BPO Telesales

Based on the job title "Tele sale - Business Loans" at Nafisha & Company, and common responsibilities for this type of role in the financial sector, here is a likely Job Description (JD):

Job Title: Tele Sale - Business Loans

Company: Nafisha & Company

Location: Andheri (West), Mumbai

Salary: ₹12,000 to ₹18,000 per month (Plus Incentives/Commission, typically)

Job Type: Full-Time, Day Shift (Generally 6 working days)

Job Overview

The Tele Sale Executive for Business Loans will be responsible for generating sales leads, promoting business loan products, and converting prospects into clients over the phone. The role requires excellent communication, persuasion skills, and a commitment to achieving sales targets.

Key Responsibilities

• Telesales & Lead Generation:

  • Make outbound calls to potential business clients from provided data or self-generated leads to pitch and sell various business loan products.

  • Understand the financial requirements of small and medium-sized businesses (SMEs) and recommend suitable loan options.

  • Use compelling scripts and sales techniques to persuade potential clients and close sales deals over the phone.

• Customer Relationship Management:

  • Maintain strong, ongoing relationships with clients to ensure customer satisfaction and generate repeat/referral business.

  • Follow up on leads and inquiries promptly and effectively.

  • Handle client questions, concerns, and objections related to the loan products, application process, and company policies.

• Process Management:

  • Guide clients through the initial stages of the loan application process and documentation requirements.

  • Enter and update accurate customer information, call notes, and sales activity details into the company's database or CRM software.

  • Coordinate with the sales, processing, and underwriting teams to ensure timely and smooth loan approval and disbursement.

• Target Achievement:

  • Strive to meet and exceed daily, weekly, and monthly sales and productivity targets (e.g., number of calls, leads generated, sales closed).

  • Provide regular sales reports and updates on performance to the management.

Requirements and Skills

• Education: Minimum 12th Pass or equivalent (Graduates preferred).

• Experience: 0 to 6 months of experience in Telesales, Telemarketing, or Customer Service, preferably in the Banking, Financial Services, and Insurance (BFSI) sector or with loan products. Freshers with excellent communication skills may also apply.

• Core Skills:

  • Excellent verbal communication and convincing skills in relevant languages (e.g., Hindi, English, Marathi).

  • Strong negotiation and selling skills.

  • Customer-oriented and cool-tempered, with the ability to handle rejection professionally.

  • Basic knowledge of computer applications (MS Office) and the ability to work with a CRM system.

• Personal Attributes:

  • Goal-oriented and self-motivated.

  • Ability to work under pressure and meet targets.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 months of experience.

More about this BPO Telesales job

1. What is the eligibility criteria to apply for this BPO Telesales job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹28000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this BPO Telesales job?
   Ans: This BPO Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Telesales job?
   Ans: No, there is no fee applicable for applying this BPO Telesales job and during the employment with the company, i.e., Nafisha And Company.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Telesales role?
   Ans: There is an immediate opening of 30 BPO Telesales at Nafisha And Company
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this BPO Telesales job?
   Ans: This BPO Telesales job has Day Shift.