BPO Telesales

15,000 - 25,000 /month

Digitide

Velachery, Chennai

0 - 4 years Experience in Telesales / Telemarketing

75 Openings

Full Time

Skills Required

Domestic Calling

Outbound/Cold Calling

Wiring

Communication Skill

Job Highlights

Sales Type: BPO

Languages: Tamil, Telugu

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Responsibilities

· Act as the primary point of contact for customers, handling inquiries, complaints, and providing information via phone, email, and chat.

· Maintain a high level of customer satisfaction by promptly addressing and resolving customer issues.

· Provide accurate and up-to-date product/service information to customers, ensuring they are well-informed.

· Efficiently manage and prioritize a high volume of customer interactions to ensure timely responses.

· Collaborate with cross-functional teams to escalate and resolve complex customer issues.

· Maintain a thorough understanding of company policies and procedures to provide accurate guidance to customers.

· Actively listen to customer feedback and suggestions, and communicate them to the relevant teams for improvement.

· Ensure data privacy and security by adhering to company policies and guidelines when handling customer information.

· Continuously improve customer service processes and suggest innovative solutions to enhance the overall customer experience.

Qualifications

· A high school diploma or equivalent is required, with a preference for a college degree in a related field.

· Minimum 1-2 years of experience in a customer service role, preferably in a BFSI (Banking, Financial Services, and Insurance) industry.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 4 years of experience.

More about this BPO Telesales job

What skills and experience do you need for this BPO Telesales job?
Ans : To apply for this BPO Telesales job, candidates should have skills like Domestic Calling, Outbound/Cold Calling, Wiring, Communication Skill along with 0-4 years of experience.
What is the salary and job type for this role?
Ans : The salary for this BPO Telesales job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This BPO Telesales job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Velachery, Chennai.
How many vacancies are there for this BPO Telesales job?
Ans : There are 75 vacancies for this BPO Telesales role.
Is this job open for all genders?
Ans : Yes, this BPO Telesales job is open for both male and female candidates.
What are the key responsibilities of this BPO Telesales job?
Ans : As a BPO Telesales, key responsibilities include skills like Domestic Calling, Outbound/Cold Calling, Wiring, Communication Skill. This role is part of Telesales / Telemarketing category.
What is the job location for this position?
Ans : The job location for this BPO Telesales position is Velachery, Chennai.
Who is the right fit for this BPO Telesales job?
Ans : A candidate having skills like Domestic Calling, Outbound/Cold Calling, Wiring, Communication Skill with 0-4 years of experience is the right fit for this BPO Telesales job.
What makes this BPO Telesales job a good opportunity?
Ans : This BPO Telesales job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 75 openings.