BPO Telecaller

Job Title: Telecaller

Location: Surat, Gujarat

Job Type: Full-time

Working Days: 6 days a week

Job Timing: 10:00 AM – 7:00 PM

Gender Preference: Female Candidates

Experience: 0–1 year

Qualification: Up to Graduation

Job Role:

As a Telecaller, you will be the first point of contact for customers and clients. Your main responsibility is to make outbound calls, handle inbound queries, explain services, and maintain client relationships.

Key Responsibilities:

- Make outbound calls to potential clients or delivery riders

- Explain company services clearly and professionally

- Handle incoming queries over phone or WhatsApp

- Maintain a record of calls and client details

- Follow up on previous interactions and leads

- Support recruitment or onboarding coordination of delivery partners (if needed)

- Coordinate with internal teams as required

- Maintain polite and professional communication at all times

Skills Required:

- Good communication skills in Hindi and Gujarati (English is a plus)

- Basic computer knowledge (MS Excel, Google Sheets, WhatsApp Web)

- Confident and polite telephone manner

- Ability to multitask and stay organized

- Friendly attitude and customer-focused approach

Benefits:

- Supportive work environment

- On-the-job training provided

- Fixed day shift

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.

More about this BPO Telecaller job

1. What is the eligibility criteria to apply for this BPO Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹14000 per month that depends on your interview. It's a Full Time job in Surat.
3. How many working days are there for this BPO Telecaller job?
   Ans: This BPO Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Telecaller job?
   Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Mspire Ventures Pvt Ltd.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Telecaller role?
   Ans: There is an immediate opening of 3 BPO Telecaller at Mspire Ventures Pvt Ltd
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this BPO Telecaller job?
   Ans: This BPO Telecaller job has Day Shift.