BPO Telecaller

We are looking for a dedicated BPO Telecaller with expertise in the BPO sector to join our team at Mumbai, located at turbhe. In this role, you’ll be responsible for managing both inbound and outbound calls, conducting cold calls to potential audiences, and following up with current customers to maintain strong relationships. The position offers ₹14500 - ₹17000 along with a dynamic work environment.

Key Responsibilities:

• Contact potential customers over the phone to introduce products/services and generate sales.

• Follow a provided script while tailoring the conversation based on customer needs to close sales.

• Document customer details, purchase history, reactions, and feedback for future reference.

• Build good connections with customers, listen, and address their questions to maximize engagement.

• Achieve daily/weekly sales targets while maintaining call quality and compliance standards.

• Create a report on customer preferences, trends, and sales obstacles to enhance future sales strategies.

Job Requirements:

The ideal candidate should have 0 - 0.5 years of experience in customer service or a telecaller role and should be proficient in Hindi, Kannada, Tamil andTelugu. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass or Graduate fresher or experience and the candidate should be willing to work 6 days working during the Day shift.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 months of experience.

More about this BPO Telecaller job

1. What is the eligibility criteria to apply for this BPO Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14500 - ₹17000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this BPO Telecaller job?
   Ans: This BPO Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Telecaller job?
   Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Jyoti Consultancy Inc.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Telecaller role?
   Ans: There is an immediate opening of 50 BPO Telecaller at Jyoti Consultancy Inc
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this BPO Telecaller job?
   Ans: This BPO Telecaller job has Day Shift.