BPO Telecaller

Company Name: Find Mind Solution

Job Title:- Relationship Officer.

Industry:- Personal Loans / Financial Services

Location:- FIND MIND SOLUTION om sai anand chs 2 floor A wing Room no 203 tekdi bunglow near Indian post office near teen petrol pump thane west 400602]

Experience:- 0–2Years

Job Description:-

We are looking for a dynamic and customer-focused Relationship Officer to join our growing team at Find Mind Solution. The candidate will be responsible for handling customer relationships, generating personal loan leads, and coordinating with banks to ensure smooth loan processing.

Key Responsibilities:-

Handle inbound and outbound customer calls for personal loan products

Build and maintain strong relationships with customers and banking partners

Understand customer requirements and suggest suitable loan products

Coordinate with banks for document collection, login, and disbursement

Follow up with customers regularly to ensure closure of cases

Maintain accurate customer data and daily MIS reports

Ensure compliance with company and bank policies

Achieve monthly sales and disbursement targets.

Required Skills & Qualifications:-

Minimum 12th pass / Graduate preferred

Good communication skills in English & Hindi

(local language is a plus).

Basic knowledge of personal loans / banking process preferred

Ability to handle pressure and meet targets.

Proficiency in MS Excel & basic computer knowledge.

Freshers with sales interest can also apply.

Salary & Benefits:-

Fixed Salary + Attractive Incentives

Performance-based growth opportunities

On-the-job training provided

Friendly and supportive work environment

Who Should Apply:-

Candidates with experience in DSA / Loan Sales / Telecalling

Energetic freshers who want to build a career in finance

Goal-oriented individuals with customer-handling skills

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 1 years of experience.