Key Responsibilities:
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Manage day-to-day team operations and performance
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Assign tasks and monitor team productivity
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Ensure timely achievement of targets
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Motivate and guide team members for better performance
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Handle team issues and provide solutions
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Prepare daily/weekly performance reports
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Coordinate with management for updates and improvements
Requirements:
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Good leadership and communication skills
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Experience in team handling (Sales / BPO / Operations)
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Basic knowledge of MS Excel