Company: Nateorth Advisory
Location: Netaji Subhash Place, Pitampura, Delhi
Experience: Minimum 1 year in loan sales (team handling experience preferred)
We are hiring a dynamic and result-oriented Sales Team Leader for our Loan Process - BPO vertical. The ideal candidate should have experience in handling a sales team and must be well-versed with unsecured/business/personal loan products.
Lead, manage, and motivate a team of Tele Sales Executives focused on loan sales (unsecured/personal/business loans).
Assign daily/weekly targets to team members and ensure achievement of team KPIs.
Monitor team performance, provide coaching, feedback, and training where necessary.
Ensure high conversion rates by improving call quality and sales pitch.
Coordinate with internal departments for smooth loan processing and documentation.
Generate daily sales reports and update management on team performance.
Handle escalations and resolve customer queries if required.
Minimum 1 year of experience in loan sales (BPO/Tele Sales background preferred).
Prior team handling experience is a strong advantage.
Good knowledge of unsecured loan products and documentation.
Strong communication, leadership, and problem-solving skills.
Target-oriented and result-driven approach.
Preference will be given to candidates who come with an experienced team.