Bpo Team Leader

10,000 - 15,000 /month

Jus Jumpin Kids Entertainments Private Limited

Deshbandhu Road, Purulia

2 - 6+ years Experience in Telesales / Telemarketing

Replies in 24hrs

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Lead Generation

MS Excel

Outbound/Cold Calling

Wiring

Communication Skill

Job Highlights

Sales Type: Healthcare

Graduate and above

Females Only

Day Shift

Job Description

ob Responsibilities:•

• Manage and supervise the telecalling / customer support team.

• Ensure daily call targets and order targets are achieved.

• Handle B2C customer queries related to medicine orders.

• Monitor orders coming from WhatsApp and dashboard leads.

• Track and review team performance (Total Calls, Connected Calls, Orders).

• Train team members on customer handling, product knowledge, and order closing.

• Maintain daily performance reports and share updates with management.

• Resolve customer complaints and ensure smooth service.

Requirements:

• 1–2 years of experience in Telecalling / Customer Support / E-Pharmacy.

• Team handling experience preferred.

• Good communication skills in Hindi and Bengali (basic English preferred).

• Basic computer knowledge (Excel, CRM, or dashboard handling).

• Target-oriented with leadership skills.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 2 - 6+ years Experience.

More about this Bpo Team Leader job

What skills and experience do you need for this Bpo Team Leader job?
Ans : To apply for this Bpo Team Leader job, candidates should have skills like Computer Knowledge, Domestic Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill along with 2-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹15,000 per month in this Bpo Team Leader position.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Deshbandhu Road, Purulia.
How many vacancies are there for this Bpo Team Leader job?
Ans : There is 1 vacancy for this Bpo Team Leader role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-7 years of experience are eligible to apply for this Bpo Team Leader role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Bpo Team Leader, you will work on skills like Computer Knowledge, Domestic Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill.
What is the job location for this position?
Ans : The job location for this Bpo Team Leader position is Deshbandhu Road, Purulia.
Who is the right fit for this Bpo Team Leader job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill with 2-7 years of experience is the right fit for this Bpo Team Leader job.
What makes this Bpo Team Leader job a good opportunity?
Ans : This Bpo Team Leader job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 1 openings.