Assistant Manager

Assistant Manager TL – Roles & Responsibilities

• Responsible for the day-to-day activities of the team, including assigning tasks, setting goals, and ensuring that team members meet their objectives.

• Utilize telesales experience to manage loan-related processes, including customer outreach, lead conversion, and addressing loan inquiries effectively.

• Handle customer escalations related to loan services promptly and ensure high-quality resolution to maintain customer satisfaction.

• Monitor and manage high-priority issues by coordinating with relevant internal departments for swift resolution.

• Maintain and update daily MIS (Management Information System) reports to track team performance, loan escalations, telesales metrics, and operational efficiency.

• Encourage and influence team members by understanding their perspectives and building strong interpersonal relationships.

• Analyze individual and team performance, provide regular feedback, and conduct periodic performance reviews to support continuous improvement.

• Prevent conflicts by establishing clear rules and responsibilities. Address and resolve disputes quickly and effectively.

• Communicate regularly with the team to provide updates on targets, deadlines, client feedback, and escalation statuses.

• Assess team workload, reallocate resources as necessary, and ensure efficient task delegation to meet organizational goals.

• Serve as a problem solver for complex business or customer issues that the team cannot resolve independently. Make this for insurance sales

• It is a Full Time Telesales / Telemarketing job for candidates with 4 - 6+ years Experience.

More about this Assistant Manager job

1. What is the eligibility criteria to apply for this Assistant Manager job?
   Ans: The candidate should be Graduate and above and above with 4 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Assistant Manager job?
   Ans: This Assistant Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Assistant Manager job?
   Ans: No, there is no fee applicable for applying this Assistant Manager job and during the employment with the company, i.e., Valuenable Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Assistant Manager role?
   Ans: There is an immediate opening of 1 Assistant Manager at Valuenable Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Assistant Manager job?
   Ans: This Assistant Manager job has Day Shift.