Handle inbound and outbound calls, emails, and walk-in inquiries regarding admission requirements, course details, fee structure, and career outcomes.
Counsel prospective students and parents on programs, eligibility, and career opportunities.
Follow up with leads through systematic CRM tracking and maintain detailed records of communication and application status.
Schedule and conduct campus tours, admission interviews, and information sessions.
Coordinate with academic and administrative teams to ensure smooth enrolment and onboarding of new students.
Participate in promotional activities such as education fairs, seminars, and school outreach programs.
Meet admission targets set by the management.
Ensure timely collection of required documents, application forms, and initial payments.
Provide support in student visa documentation (if applicable).
Maintain updated knowledge of all academic programs, accreditations, and institutional policies.