Job Summary:
We are looking for a Pre-Academic Counselor who will be responsible for initial interaction with leads and collecting basic qualification details. The role focuses on understanding student background and filtering leads before assigning them to senior counselors.
Key Responsibilities:
Make outbound calls to new leads and attend inbound inquiries
Collect basic student details such as:
Education qualification
Course interest
Location
Budget
Career goals
Verify and qualify leads based on predefined criteria
Maintain accurate records in CRM or Excel
Share qualified leads with the counseling team
Follow up for incomplete information if required
Ensure proper data entry and lead tracking