Contribute to total customer satisfaction by proper and timely execution of all repair orders
Carry out service and repairs with zero comebacks and within the allotted time.
Achieve monthly productivity target as set by the Service Manager
Return the customers vehicle in a clean condition
Perform basic vehicle care and maintenance, including changing oil, checking fluid levels and rotating tires.
Disassemble and reassemble parts, repair or replace worn parts, such as brake pads and wheel bearings.
Use testing equipment to ensure that repairs and maintenance are effective.
Explain to service advisor their automotive problems and the repairs done on their vehicles.
Testing parts and systems to ensure that they are working properly and following checklists to ensure that all critical parts are examined.
Handling personal tools for job including up-to-date documented personal tool lists.
Use all protective equipment to maintain the cleanliness of the customers vehicle (Seat Covers, Floor Mats, Fender Covers)
Identify and advise for any additional repair items found and ensuring final inspection of all work completed
Maintain accurate clocking practices by clocking on and off every repair order
Treat customer's vehicles and belongings with care
Transcribe clear accurate account of all work complete onto the repair order
Keep work area clean and tidy at all times