• Provide service and customer support during field visits or dispatches Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports Operate vehicle in a safely manner and use field automation systems Follow all company’s filed procedures and protocols Cooperate with technical team and share information across the organization Effective Customer Management through effective maintenance services LPG Installation Maintenance- Scheduling of AMC for contractual and non- contractual customers as per company norms Customers complaint Management Co-ordinate Technical Aspects / Trials of new Product / Applications / Service Offerings to Customers. Documentation- Audit report, Training report, AMC & trouble shooting and entries in digitalization platform.