Job Title: OT Technician ( Hair & Skin) cum FD
Company: iGraft Global Hair & Skin Services
Location: Pune
Job Type: Full-time
Roles & Responsibilities:
Occupational Therapy Technician:
● Perform occupational Hair & Skin treatments under the supervision of the doctor.
● Assist in the implementation of treatment plans for clients, focusing on hair and skin-related concerns.
● Provide guidance to clients on post-treatment care and self-help techniques.
● Maintain accurate records of client progress and treatment plans. ● Assisting the doctor at the time of surgery & procedures.
● Cleaning of medical equipments/instruments are setting the OT for surgery
● Getting the pre & post consultation & surgery forms filled from the patients FD Duties:
● Greet clients in a friendly and welcoming manner.
● Manage appointment scheduling and ensure efficient utilization of the therapist's time.
● Answer & make phone calls, respond to inquiries, and provide information about services.
● Handle client check-ins and check-outs, processing payments and issuing receipts.
● Maintain a clean and organized reception area.
Client Communication:
● Communicate effectively with clients, ensuring a positive and comfortable experience.
● Explain treatment procedures and answer client questions.
● Collect feedback from clients and report any concerns or issues to the appropriate staff.
Administrative Tasks:
● Assist in maintaining client records and updating databases. ● Manage inventory of therapy supplies and place orders as needed. ● Collaborate with other staff members to ensure smooth operations. ● Review calling all center
● Intrateck chat process
● Greeting Client & Google reviews
● Aline procedure as per CRM