Key Responsibilities
1. Scheme-Specific Maintenance – PM Surya Ghar
Conduct regular maintenance of residential solar installations under the PM Surya Ghar scheme.
Guide customers on proper and timely solar panel cleaning.
Conduct structural inspections and wiring checks.
Troubleshoot net-metering synchronization and related issues in coordination with the concerned DISCOMs.
Monitor system performance and address generation-related concerns.
2. Preventive & Corrective Maintenance (Quarterly O&M)
Conduct scheduled preventive maintenance, including string monitoring and inverter air-filter cleaning.
Attend corrective maintenance requirements and troubleshoot inverter faults, grid over/under-voltage trips, blown fuses, damaged isolator switches, and other electrical issues.
Facilitate replacement of faulty PV modules, string inverters, net meters, SPDs, and damaged earthing components, wherever required.
Inspect and tighten mounting structures and check solar modules for visible cracks or physical damage.
Attend customer complaints relating to generation drops, inverter alarms/red lights, unexpected tripping, and other system issues.
Maintain basic generation and maintenance records through the company's internal reporting system.
Capture and report customer feedback.
Planned Quarterly O&M:
August: 4 Nos.
September: 19 Nos.
October: 102 Nos.
3. DISCOM Liaisoning
Support customers during physical inspections conducted by DISCOM/utility officials.
Coordinate activities related to net-meter approval and commissioning under applicable government subsidy schemes.
Assist in resolving technical or documentation-related issues during inspections and commissioning.
4. Project Supervision
Supervise on-site labour, field technicians, and subcontractors to ensure adherence to approved engineering drawings, SLDs, and structural designs.
Ensure compliance with workplace safety requirements, including the use of appropriate PPE such as safety harnesses, helmets, and insulated tools during rooftop activities.
Monitor daily site progress against project timelines and ensure timely completion of structural, electrical, and commissioning activities.
Conduct pre-commissioning checks, including string voltage, polarity, insulation resistance, and earth resistance testing.
Coordinate material delivery and resolve material shortages, damages, or other site-level issues.
Prepare sites and relevant documentation for inspections by WBSEDCL/CESC officials and other concerned authorities for timely approvals, net-metering, and PM Surya Ghar subsidy processing.
5. Post-Installation & Commissioning Audit
Structural & Mechanical Audit
Inspect structure mounting, anchor fasteners, and foundation arrangements on RCC and metal roofs.
Verify proper waterproofing and flashing at roof penetration points.
Inspect end-clamps and mid-clamps for proper installation.
Verify array tilt angle and azimuth against approved site drawings.
Check for potential shading caused by trees, parapets, or surrounding structures.
Electrical & Wiring Quality Audit
Inspect DC cable routing and ensure proper protection through suitable conduits.
Check cables for exposed, sagging, sharply bent, or otherwise damaged sections.
Verify the integrity and proper installation of MC4 connectors.
Check proper crimping and ensure that no unauthorized or improper cable joints are present.
Audit the earthing and grounding system, including:
Structure grounding
Inverter and AC DB grounding
Lightning Arrestor (LA) grounding
Earth pit connections
Measure and verify earth resistance using a digital earth tester.
Check ferrule labelling, lug crimping, and termination quality of all conductors.
6. Troubleshooting & Diagnostics
Inverter & Electronics
Diagnose and resolve grid-tied inverter fault codes.
Troubleshoot grid over-voltage/under-voltage issues, anti-islanding trips, and MPPT-related issues.
DC/AC Electrical Faults
Conduct insulation resistance (Megger) testing to identify ground faults.
Diagnose DC cable degradation, MC4 connector moisture ingress, and loose AC/DC isolator connections.
Earthing & Protection Systems
Conduct earth-pit resistance testing.
Inspect and rectify damaged Lightning Arresters (LA) and AC/DC Surge Protection Devices (SPDs).
Solar Array & Module Diagnostics
Identify string-level voltage mismatches.
Inspect for hotspots, bypass diode failures, micro-cracks, and soiling-related generation losses.
Net Metering & Monitoring
Troubleshoot bi-directional meter communication issues.
Resolve RMS/remote monitoring gateway connectivity issues.
Investigate generation discrepancies in PM Surya Ghar monitoring portals/apps.