Service engineer

📌 Job Title:

Executive – Factory Operations & Service

📍 Location: Ravet / Pune
🏢 Department: Operations & Service
🎯 Reports To: Operations Manager / CEO

🚀 About RIO TECH SOLUTIONS

RIO TECH SOLUTIONS is a fast-growing manufacturer and solution provider in advanced weighing systems, checkweighers, load cells, and industrial automation. We represent ASCELL SENSOR, Spain across multiple countries and are committed to precision, reliability, and engineering excellence.

We are building a high-performance team to scale our operations and service capabilities.

🎯 Role Objective

To ensure seamless factory operations, accurate inventory control, quality vendor coordination, and professional execution of installation & service support — maintaining RIO’s commitment to precision and reliability.

This role is a hands-on techno-operational role requiring both shop-floor discipline and field service responsibility.

🔧 Key Responsibilities

1️⃣ Material Inwards & Inventory Control

• Handle complete material inward process with documentation verification

• Inspect received material against PO & technical specifications

• Maintain GRN records and stock entry in system

• Conduct periodic stock taking and reconciliation

• Ensure minimum stock levels of critical components

• Prevent stock leakage, damage, and misplacement

2️⃣ Vendor Development & Management

• Identify and develop new fabrication / machining / electrical vendors

• Coordinate with vendors for quality, delivery timelines & cost control

• Conduct part inspection at vendor premises

• Ensure components meet drawing & tolerance standards

• Maintain vendor performance tracking (Quality, Delivery, Cost)

3️⃣ Assembly & Production Support

• Understand mechanical drawings and system architecture

• Perform mechanical assembly and proper fitment

• Execute panel wiring as per electrical schematics

• Ensure proper cable routing, shielding and termination

• Maintain neat and standard industrial wiring practices

• Coordinate for sub-assembly preparation before dispatch

4️⃣ Testing & Trial

• Conduct internal trial runs and system testing

• Calibrate weighing systems as per standard procedure

• Verify load cell performance, indicator scaling, and signal integrity

• Ensure systems are fully tested before dispatch

• Maintain testing reports and checklist documentation

5️⃣ Installation & Commissioning (Field Role)

• Travel to customer site for installation of:

  • Weighing Controllers

  • Checkweighers

  • Load Cells

  • DWS Systems

• Perform on-site mechanical and electrical fitments

• Ensure proper grounding, shielding and signal stability

• Conduct final commissioning and demonstration to customer

6️⃣ Service & Troubleshooting

• Provide online telephonic technical support

• Diagnose issues related to:

  • Load cells

  • Indicators

  • Wiring

  • Signal noise

  • Calibration errors

• Visit site for breakdown support when required

• Maintain service report and closure documentation

🧠 Required Skills & Competencies

Technical Skills:

• Basic understanding of Load Cells & Weighing Systems

• Knowledge of Panel Wiring & Electrical Diagrams

• Mechanical Assembly & Fitment Skills

• Basic understanding of calibration & testing

• Use of multimeter and basic electrical tools

• Understanding of shielding & industrial wiring best practices

Behavioral Skills:

• High ownership mindset

• Attention to detail

• Discipline in documentation

• Strong problem-solving ability

• Willingness to travel

• Professional customer handling skills

🎓 Qualification

• Diploma / ITI in Electrical / Electronics / Instrumentation / Mechanical

• 1–4 years experience in industrial equipment assembly or service preferred

• Freshers with strong practical exposure may apply

📈 Growth Path

This position offers growth towards:

• Senior Service Engineer

• Operations Supervisor

• Technical Support Lead

• Production & Quality Head (Long Term)

🎯 Performance Metrics (KPI)

• Inventory accuracy %

• On-time vendor delivery %

• On-time Customer dispatches

• Zero dispatch without testing compliance

• Installation success rate

• Service closure TAT

• Customer satisfaction feedback

• It is a Full Time Technician job for candidates with 2 - 5 years of experience.