Service engineer

a. Installation & Commissioning

• Site survey before installation - load calculation, space, ventilation, battery room

• Physical installation of UPS, batteries, battery racks, panels

• Electrical connections: Input, Output, Bypass, Earthing

• Configuration & commissioning: Setting parameters, voltage, frequency, battery backup time

• Testing load transfer between Main, UPS, and Bypass

b. Preventive Maintenance - AMC/Breakdown

• Monthly/Quarterly/Yearly PM as per company schedule

• Cleaning dust, checking loose connections, tightening terminals

• Battery health check: Voltage, specific gravity, internal resistance, backup test

• Capacitor, fan, IGBT, PCB inspection

• Firmware updates and calibration

• Maintaining service reports and logbooks

c. Breakdown & Troubleshooting

• Attend breakdown calls within SLA - usually 4 to 24 hours

• Fault diagnosis using error codes, multimeter, software tools

• Component level repair: Replace PCBs, fans, capacitors, SCR, IGBT modules

• Battery replacement and load testing

• Coordinating with senior engineers for major faults

d. Customer & Reporting Responsibilities

• Customer coordination: Explain fault, solution, and preventive actions to client

• Documentation: Service reports, job cards, material consumption, downtime report

• AMC Management: Track contract expiry, upsell AMC renewals

• Spare parts management: Raise indent for parts, maintain van stock

• Training: Give basic training to client staff on UPS operation

e. Safety & Compliance

• Follow electrical safety: Lockout-Tagout, PPE, insulated tools

• Battery handling safety - acid spills, hydrogen gas risk

• Ensure proper disposal of old batteries as per pollution norms

• Maintain compliance with company and OEM safety standards

• It is a Full Time Technician job for candidates with 2 - 6+ years Experience.