Service engineer

About Us

Mehrotra Biotech Pvt. Ltd. is a fast-growing biomedical company specialising in the manufacturing of laboratory equipment such as Autoclaves, Biosafety Cabinets, Deep Freezers, and more. Our commitment is to deliver high-quality equipment and unmatched service support to our clients across India.

Role Overview

We are seeking a Field Service Engineer to join our Hyderabad operations. The ideal candidate will be responsible for the installation, repair, and maintenance of our biomedical equipment, while also contributing to the growth of the service business through AMC/CMC contracts and repair jobs.

• You will be responsible for the Installation of Laboratory equipment / Analytical Instruments (Biosafety cabinets, deep freezers, lab refrigerators, Incubators, Hot Air Ovens and other laboratory equipment that are being used in Research Labs/ Hospitals/Research Institutes/Lifesciences Labs).

• Work Area: Installation, Servicing and tech support, maintenance and repair.

• Pre-visit preparation establishes services by studying the system required by ordering the gathering component and spare parts, completing installations and performing the acceptance test.

• Follow up with teams / Customers related to Service and maintenance.

• Expertise with BSL III Labs service and maintenance, handling of AHU units, HVAC

• You have to work on improving the performance of the machine, Troubleshooting of equipment/fault with VFD.

Key Responsibilities

• Installation & Maintenance: Install, troubleshoot, and repair laboratory equipment (Autoclaves, Biosafety Cabinets, Deep Freezers, etc.) with minimal visits.

• Service Documentation: Prepare accurate service reports, IQ/OQ/PQ documentation (with support from factory and head office in Lucknow).

• Customer Interaction: Communicate effectively with customers to resolve service issues, explain equipment functionality, and ensure client satisfaction.

• Business Development: Generate service revenue through repairs, AMC (Annual Maintenance Contracts), and CMC (Comprehensive Maintenance Contracts).

• Travel: Visit customer sites across the assigned region (primarily Hyderabad and nearby states).

• Target-Oriented: Achieve service and business targets assigned for the territory.

Key Performance Indicators (KPIs)

• Successful installation and repairs in minimum visits.

• Coordination with Salespeople in the territory

• Service revenue generated in the assigned territory.

• Customer satisfaction and repeat business through AMC/CMC contracts.

Requirements

• Diploma/Degree in Electronics, Electrical, Instrumentation, or Mechanical Engineering.

• Minimum 2 years of field experience in the installation and service of laboratory/biomedical equipment.

• Proficiency in service documentation (basic IQ/OQ/PQ).

• Strong communication and interpersonal skills.

• Willingness to travel extensively.

• Ability to work independently with problem-solving skills.

What We Offer

• Competitive salary with performance-based incentives.

• Opportunity to work with cutting-edge biomedical equipment.

• Training and continuous support from our head office and factory team.

• Career growth opportunities in a rapidly expanding company.

• It is a Full Time Technician job for candidates with 2 - 6+ years Experience.

More about this Service engineer job

1. What is the eligibility criteria to apply for this Service engineer job?
   Ans: The candidate should be Graduate and above and above with 2 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Service engineer job?
   Ans: This Service engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Service engineer job?
   Ans: No, there is no fee applicable for applying this Service engineer job and during the employment with the company, i.e., MEHROTRA BIOTECH PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Service engineer role?
   Ans: There is an immediate opening of 1 Service engineer at MEHROTRA BIOTECH PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Technician job.
8. What are the timings of this Service engineer job?
   Ans: This Service engineer job has Flexible Shift.