To attend the after-sales Service complaint as per complaint register.
Work must on generator BS4,
✓ Arranging for job work/ machining required for completing the engine assembly
✓ Preparation of FSR after resolving the complaint thereby taking customer feedback on FSR & report to concerned service in-charge.
✓ Carrying out servicing of engines ( based on breakdowns , installation checks , AMC’s , Survey reports )
✓ Identifying spare parts of engines required for Overhauling of engines.
✓ Enquiry generation for DG set, RECD and AMC
✓ Education to customer about genuine spares and services.