Customer Interaction: Greet vehicle owners warmly, listen to complaints or service needs, and conduct initial visual car checks.
Job Card Creation: Write clear repair orders and make official job cards detailing requested maintenance and part requirements.
Cost & Time Estimation: Explain repair options, service charges, warranty coverage, and set exact delivery times.
Workshop Coordination: Work closely with mechanics to track repair progress and ensure timely vehicle servicing.
Upselling: Promote genuine Maruti Suzuki spare parts, accessories, and value-added maintenance packages.
Vehicle Delivery: Explain completed work and final bills to customers during handover