Service advisor

👩‍💼 Position:

Select Service Advisor – VIP Lite Process

💬 Language Requirements:

Candidates must be fluent in any one of the following combinations:

• English + Hindi + Marathi

• Gujarati + English + Hindi

🎓 Eligibility Criteria:

• Education: Minimum HSC (12th Pass) or above

• Experience: Minimum 1 year in customer service

• Age Limit: 22 to 35 years

💰 Compensation & Benefits:

• In-Hand Salary: ₹22,000 per month

• Other Benefits:

  • Provident Fund (PF)

  • Monthly performance-based incentives

• Work Schedule:

  • 2 rotational weekly offs (between Monday to Friday)

📌 Roles and Responsibilities:

• Handle inbound and outbound customer service calls professionally and courteously.

• Address customer queries, concerns, and service requests related to VIP Lite process.

• Provide accurate product/service information and resolve issues efficiently.

• Ensure high levels of customer satisfaction and deliver an exceptional service experience.

• Maintain proper documentation of interactions in the internal systems/CRM.

• Follow up with customers as needed to ensure issue resolution and service completion.

• Work collaboratively with team members and report updates to team leaders or supervisors.

• Adhere to call quality, response time, and service targets as defined.

• Stay updated with service features, changes, and process improvements.

• It is a Full Time Technician job for candidates with 1 - 2 years of experience.

More about this Service advisor job

1. What is the eligibility criteria to apply for this Service advisor job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Service advisor job?
   Ans: This Service advisor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Service advisor job?
   Ans: No, there is no fee applicable for applying this Service advisor job and during the employment with the company, i.e., UMANIST BUSINESS CONSULTING (OPC) PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Service advisor role?
   Ans: There is an immediate opening of 50 Service advisor at UMANIST BUSINESS CONSULTING (OPC) PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Technician job.
8. What are the timings of this Service advisor job?
   Ans: This Service advisor job has Day Shift.