Service advisor

Hi

Greetings of the Day!

Would like to share an exciting opportunity with you,hence sharing a job desciption for your kind reference .

Key Responsibilities:-

Workshop Management

• Coordinate seamlessly between work sections to ensure effective work order opening, execution, and closure

• Monitor job flow to maximize workshop productivity and efficiency

Business Generation

• Achieve defined sales targets in terms of job orders and service volumes

• Promote all service offerings and upsell accessories in collaboration with the parts department

• Identify and share vehicle sales leads with the sales team to support dealership growth

Customer Satisfaction

• Establish courteous, professional contact with all customers

• Accurately communicate service details and timelines, in coordination with supervisors

• Manage vehicle reception and delivery with customer-friendly protocols

• Ensure timely, error-free invoicing and payment collection

• Maintain high standards in personal conduct and appearance aligned with company guidelines

Key Account Management

• Implement strategies for managing identified key accounts in aftermarket services

• Act as a single point of contact between internal teams and key clients

• Facilitate smooth communication and personalized service delivery

Post-Sales Service & Complaint Reporting

• Compile and submit weekly customer complaint reports to CRM

• Collaborate with service teams to ensure prompt and effective resolution of product issues

Desired Candidate Profile:-

• Graduate/Diploma in Automobile or Mechanical Engineering

• Minimum 3–5 years experience in workshop or service management roles (automotive preferred)

• Strong understanding of customer relationship management and dealership operations

Thanks &Regards

Kirti

• It is a Full Time Technician job for candidates with 1 - 6+ years Experience.

More about this Service advisor job

1. What is the eligibility criteria to apply for this Service advisor job?
   Ans: The candidate should be Diploma and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Varanasi.
3. How many working days are there for this Service advisor job?
   Ans: This Service advisor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Service advisor job?
   Ans: No, there is no fee applicable for applying this Service advisor job and during the employment with the company, i.e., The Benchmark Services.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Service advisor role?
   Ans: There is an immediate opening of 5 Service advisor at The Benchmark Services
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Technician job.
8. What are the timings of this Service advisor job?
   Ans: This Service advisor job has Day Shift.