Service advisor

Job Title: Service Advisor

Company: Premsons Motor Udyog Pvt Ltd (Authorized Ather EV Dealership)
Location: Ranchi, Jharkhand

Job Summary:

We are looking for a dynamic and customer-focused Service Advisor to join our Ather EV dealership team. The ideal candidate will be the first point of contact for service customers, ensuring a smooth and satisfying service experience while maintaining high standards of customer care and workshop coordination.

Key Responsibilities:

• Greet customers and understand their service/repair needs

• Open job cards, prepare repair estimates, and explain service details to customers

• Coordinate with the workshop team to ensure timely service and quality control

• Keep customers updated on job status and handle any escalations smoothly

• Conduct vehicle delivery post-service and explain the work done

• Promote service add-ons, EV care packages, and upsell value-added services

• Maintain service records, customer feedback, and generate daily reports

• Ensure compliance with Ather's service quality standards and protocols

Key Skills & Competencies:

• Strong communication & interpersonal skills

• Customer-focused attitude with problem-solving ability

• Technical understanding of two-wheeler EVs preferred

• Basic knowledge of DMS/CRM systems

• Organized, proactive, and good at multitasking

• Fluent in Hindi and English

Qualifications:

• Diploma/ITI/Graduate (Automobile or Mechanical preferred)

• 1–3 years of experience in a similar role (EV experience is a plus)

Why Join Us?

• Be part of a future-ready electric mobility brand – Ather Energy

• Gain hands-on experience in the growing EV service sector

• Professional growth in a reputed dealership network

📩 To Apply: Send your resume to [hr2@premsonsmotor.com] or contact [6287242803]

• It is a Full Time Technician job for candidates with 1 - 6+ years Experience.

More about this Service advisor job

1. What is the eligibility criteria to apply for this Service advisor job?
   Ans: The candidate should be Diploma and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Ranchi.
3. How many working days are there for this Service advisor job?
   Ans: This Service advisor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Service advisor job?
   Ans: No, there is no fee applicable for applying this Service advisor job and during the employment with the company, i.e., PREMSONS MOTOR UDYOG PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Service advisor role?
   Ans: There is an immediate opening of 5 Service advisor at PREMSONS MOTOR UDYOG PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Technician job.
8. What are the timings of this Service advisor job?
   Ans: This Service advisor job has Day Shift.