Service advisor

9,000 - 12,000 /month

Packerials

Englishiyaline, Varanasi

6 - 12 months Experience in Technician

1 Opening

Full Time

Job Highlights

12th Pass and above

Males Only

6 days working | Day Shift

Bike, Smartphone, 2-Wheeler Driving Licence

Job Description

We are looking for a Service Advisor to join our team at Packerials. This role focuses on handling customer service calls, coordinating service activities, maintaining records, and ensuring timely follow-ups. It is suitable for a junior or entry-level candidate.

Key Responsibilities:

Receive and record service complaints from customers via call or WhatsApp
Coordinate service requests with internal technicians or vendors
Inform customers about service schedules and visit timelines
Follow up to ensure service complaints are closed properly
Maintain basic service records, job details, and customer data
Coordinate with sales team for machine details and customer history
Prepare daily service updates and simple weekly reports

Job Requirements:

Good communication skills (Hindi required, basic English preferred)
Ability to coordinate with customers and internal team
Basic understanding of machines / technical products (training will be provided)
Comfortable using mobile, WhatsApp, and basic Excel
Polite, patient, and responsible attitude

Other Details

It is a Full Time Technician job for candidates with 6 months - 1 years of experience.

More about this Service advisor job

What qualifications and experience are required for this Service advisor position?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Service advisor job ranges between ₹9,000-₹12,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Service advisor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Englishiyaline, Varanasi.
How many vacancies are there for this Service advisor job?
Ans : There is 1 vacancy for this Service advisor role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-1 years of experience are eligible to apply for this Service advisor role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Service advisor position is Englishiyaline, Varanasi.
What makes this Service advisor job a good opportunity?
Ans : This Service advisor job is a good opportunity as it offers a salary between ₹9,000-₹12,000 per month. This is a Full Time job and has 1 openings.