Service advisor

Job Title: Service Advisor

We are looking for a Service Advisor to join one of the various automobile dealerships that have requirements, to assist customers with vehicle service needs, coordinate repairs, and ensure excellent service experiences. The role involves monitoring service progress, diagnosing customer-reported issues, coordinating with technicians, and ensuring high-quality vehicle maintenance. The position offers a salary of 25000-32000 with growth opportunities.

Key Responsibilities:

• Greet customers, understand their vehicle concerns, and accurately record repair requests.

• Coordinate with technicians to diagnose issues and recommend suitable repairs or maintenance.

• Prepare cost estimates, explain service details, and obtain customer approval.

• Monitor repair progress and ensure timely completion of work.

• Inspect completed jobs and ensure customer satisfaction before delivery.

• Write detailed service reports and maintain repair order documentation.

• Source parts, liaise with suppliers, and verify parts availability and pricing.

• Stay updated on new vehicle models, technical service bulletins, and warranty procedures.

• Follow dealership and manufacturer safety and quality standards.

• Handle customer feedback and provide proactive solutions to enhance service quality.

Job Requirements:

• The minimum qualification for this role is 1-2 years experience in the automobile service industry.

• Strong communication and interpersonal skills with the ability to multitask effectively.

• Technical understanding of automotive systems and repair procedures.

• Ability to explain complex issues clearly and provide transparent cost estimates.

• Proficiency in MS Office and dealership management systems is an advantage.

• Must adhere to health, safety, and environmental regulations.

• It is a Full Time Technician job for candidates with 1 - 5 years of experience.

More about this Service advisor job

1. What is the eligibility criteria to apply for this Service advisor job?
   Ans: The candidate should be All Education levels and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹32000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Service advisor job?
   Ans: This Service advisor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Service advisor job?
   Ans: No, there is no fee applicable for applying this Service advisor job and during the employment with the company, i.e., Multiple Automobile Dealerships.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Service advisor role?
   Ans: There is an immediate opening of 10 Service advisor at Multiple Automobile Dealerships
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Technician job.
8. What are the timings of this Service advisor job?
   Ans: This Service advisor job has Day Shift.