Service advisor

20,000 - 25,000 /month

Kaamlo Platform Private Limited

Bopal, Ahmedabad

1 - 3 years Experience in Technician

5 Openings

Full Time

Skills Required

Servicing

Job Highlights

Diploma and above

Males Only

6 days working | Day Shift

Job Description

1. Customer Service & Intake

Welcoming & Consulting: Greet customers promptly, listen to their concerns, and conduct walk-arounds or test drives to diagnose mechanical issues.
Estimating Costs & Timelines: Prepare accurate written repair orders detailing parts, labor, and anticipated completion times.
Educating: Advise customers on manufacturer-recommended maintenance schedules, warranty coverages, and part options. [1, 2, 3, 4]

2. Operations & Workflow Management

Liaising with Technicians: Translate customer complaints into precise technical descriptions for mechanics.
Monitoring Progress: Track the status of repairs in the shop and coordinate with the parts department to ensure components are available.
Authorizing Additional Work: Contact customers to explain newly discovered issues, provide updated estimates, and gain authorization before continuing repairs. [1, 2, 3, 4]

3. Delivery & Follow-Up

Explaining Invoices: Walk customers through the completed work, explaining charges and the value of the repairs.
Quality Assurance: Ensure the vehicle is clean, keys are organized, and final quality checks are confirmed before handover.
Customer Retention: Perform follow-up communications to ensure satisfaction and build long-term loyalty

Other Details

It is a Full Time Technician job for candidates with 1 - 3 years of experience.

More about this Service advisor job

Who is eligible to apply for this Service advisor job at Kaamlo Platform Private Limited?
Ans : Candidates should have a Diploma and above qualification and skills like Servicing for this Service advisor job offered by Kaamlo Platform Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹25,000 per month in this Service advisor position.
What shift and timings does this job follow?
Ans : This Service advisor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bopal, Ahmedabad.
How many vacancies are there for this Service advisor job?
Ans : There are 5 vacancies for this Service advisor role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 1-3 years of experience are eligible to apply for this Service advisor role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Service advisor, you will work on skills like Servicing.
What is the job location for this position?
Ans : The job location for this Service advisor position is Bopal, Ahmedabad.
Who is the right fit for this Service advisor job?
Ans : A candidate having skills like Servicing with 1-3 years of experience is the right fit for this Service advisor job.
What makes this Service advisor job a good opportunity?
Ans : This Service advisor job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 5 openings.