Service advisor

Service Advisor

Company: Joshi Kia
Location: Chandigarh
Experience Required: 1–5 Years
Salary Range: Rs. 20,000 – Rs. 25,000 per month
Employment Type: Full-Time

Joshi Kia is seeking a dynamic and customer-focused Service Advisor to join our after-sales team. The ideal candidate will serve as the primary liaison between customers and the service workshop, ensuring a premium ownership experience in line with Kia’s global service standards.

Key Responsibilities

• Greet customers professionally and understand their vehicle service requirements.

• Prepare detailed job cards and clearly explain service procedures, timelines, and cost estimates.

• Coordinate closely with technicians to ensure accurate diagnosis and effective repairs.

• Monitor service progress and ensure timely vehicle delivery.

• Maintain high service quality standards and customer satisfaction scores.

• Handle customer concerns professionally and resolve complaints efficiently.

• Ensure compliance with company policies, safety norms, and Kia service protocols.

Qualifications & Experience

• Minimum 1 year of experience as a Service Advisor in an automobile dealership or workshop environment.

• Diploma or Degree in Automobile Engineering or a related field (preferred).

• Strong understanding of vehicle systems, service processes, and repair workflows.

Key Skills & Competencies

• Excellent communication and interpersonal skills.

• Strong customer-oriented approach with a problem-solving mindset.

• Ability to multitask and perform efficiently in a fast-paced environment.

• Team player with a professional, positive attitude.

Why Join Joshi Kia

• Opportunity to work with a leading Kia dealership.

• Growth-oriented work culture with continuous learning opportunities.

• Competitive salary package with performance-based incentives.

• Professional, supportive, and structured work environment.

• It is a Full Time Technician job for candidates with 6 months - 6+ years Experience.