Service advisor

Job Description:

• Looking for Service Advisor to join our dynamic team and embark on a rewarding career journey.

• Strong knowledge of automobile car spare parts.

• Enquiry Management.

• Attend Enquiry and Given Product Demonstration.

• Enquiry Follow-Up and Order Booking.

• Good communication & negotiation skills with customers

• You are Capable of capturing revenue opportunities through identification of additional work, value added services, and up-selling of service products with conviction.

• You actively approach customers, thus showing excellent communication skills. Method and process competence

• Follow up with customers to ensure satisfaction with services provided.

• Must have sales aptitude and target driven approach

Key Responsibility Areas

• Achieve sales targets for spare parts sales and services

• Customer service: Greet customers, answer questions, and build relationships

• Scheduling: Schedule appointments, drop-offs, and pick-ups

• Communication: Communicate with customers and technicians about Spare part status

• Sales: Sell products and services, and suggest packages and retail options

• Maintain Customer database location-wise.

• Handle customer objections from time to time and bring them to a resolution

Candidate Profile:

• Must have sales aptitude and target driven approach

• Must have worked in automobile spare parts for minimum 3 years

• Candidate must possess technical knowledge about car spare parts genuine & aftermarket

• Any stream graduate if fine

• It is a Full Time Technician job for candidates with 3 - 6 years of experience.