Service advisor

ABOUT US: Auto Workforces is an Automotive staffing and recruitment services firm with an office in Zirakpur, Punjab (India) a part of the broader Auto Workforces Inc., a Canada-licensed automotive recruitment agency that connects skilled talent with automotive employers, particularly in automotive service centres and dealerships. Our trusted partner dealerships across North India, including leading brands such as Maruti Suzuki, Kia, Volkswagen, Audi, Bajaj, Citroën, Tata, Honda, Ford, and Nexa across Punjab & Chandigarh Tricity.

Job Title: Service Advisor (HYUANDAI)
Openings: 8
Location: Jugiana, Ludhiana – 141010

Experience Required:

Minimum 2+ years of experience as a Service Advisor

Education Qualification:

• Graduation / Diploma / B.Tech

Candidate Requirement:

• Male candidate required
  

Job Description / Work Profile:

The Service Advisor will be the primary point of contact between customers and the workshop. The role involves understanding customer concerns, coordinating service activities, and ensuring a smooth service experience with high customer satisfaction.

Roles & Responsibilities:

• Greet customers and understand vehicle service or repair requirements.

• Prepare accurate job cards based on customer complaints and vehicle inspection.

• Explain service procedures, repair estimates, and timelines to customers.

• Coordinate with technicians and workshop team to ensure timely job completion.

• Regularly follow up on job status and keep customers informed.

• Ensure quality checks before vehicle delivery.

• Handle customer queries, feedback, and complaints professionally.

• Promote value-added services, accessories, and maintenance packages.

• Ensure proper documentation and billing coordination.

• Maintain service records and customer history in the system.
  

Key Skills & Competencies:

• Strong customer handling and communication skills.

• Good knowledge of automobile service processes.

• Ability to manage multiple job cards efficiently.

• Service-oriented mindset with problem-solving skills.

• Basic technical understanding of vehicle systems.
  Interested candidates must apply and join our growing team.
  

  Let’s Make the Strongest World Automotive Community!
  

• It is a Full Time Technician job for candidates with 2 - 6+ years Experience.