Service advisor

20,000 - 30,000 /month

Fpl Automobiles Private Limited

Madhavaram, Chennai

6+ months Experience in Technician

10 Openings

Full Time

Skills Required

Servicing

Job Highlights

Diploma and above

Males Only

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

Job Title: Service Advisor
Department: Service / After-Sales
Industry: Automobile (Cars, Commercial Vehicles)

Job Summary

A Service Advisor acts as the primary point of contact between customers and the service workshop. They understand customer concerns, prepare job cards, coordinate with technicians, provide repair estimates, and ensure timely vehicle delivery while maintaining high customer satisfaction.

Key Responsibilities

Greet customers and understand vehicle service or repair requirements.
Inspect vehicles and document customer complaints accurately.
Create and maintain job cards/work orders.
Explain service recommendations, repairs, and costs to customers.
Coordinate with technicians and workshop staff for timely completion of work.
Obtain customer approval for additional repairs or replacement parts.
Update customers on service progress and expected delivery timelines.
Ensure quality checks are completed before vehicle delivery.
Prepare invoices and explain service charges.
Handle customer queries, complaints, and follow-ups.
Promote value-added services, accessories, and maintenance packages.
Maintain customer records and service history.

If interested,share ur resume to 89255 23152

Other Details

It is a Full Time Technician job for candidates with 6 months - 6+ years Experience.

More about this Service advisor job

What qualifications and experience are required for this Service advisor position?
Ans : Candidates should have a Diploma and above qualification with 1-7 years of experience and skills like Servicing.
What is the salary and job type for this role?
Ans : The salary for this Service advisor job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Service advisor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Madhavaram, Chennai.
How many vacancies are there for this Service advisor job?
Ans : There are 10 vacancies for this Service advisor role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 1-7 years of experience are eligible to apply for this Service advisor role. Only male candidates are eligible.
What are the key responsibilities of this Service advisor job?
Ans : As a Service advisor, key responsibilities include skills like Servicing. This role is part of Technician category.
What is the job location for this position?
Ans : The job location for this Service advisor position is Madhavaram, Chennai.
Who is the right fit for this Service advisor job?
Ans : A candidate having skills like Servicing with 1-7 years of experience is the right fit for this Service advisor job.
What makes this Service advisor job a good opportunity?
Ans : This Service advisor job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 10 openings.