A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
22,000 - 25,000 /month
Employability Experts Consultancy
Sector-1 Kharghar, Navi Mumbai
1 - 2 years Experience in Technician
Full Time
Automotive Service Advisors are key liaisons between customers and auto technicians, ensuring customers understand the work being done on their vehicles and the associated costs.
They play a crucial role in maintaining customer satisfaction and loyalty by providing exceptional service and accurate information.
Their duties and responsibilities include:
Greet and consult with customers about their vehicle concerns
Assess the vehicle’s condition and advise on necessary services or repairs
Prepare detailed repair orders with descriptions of problems, repairs needed, and associated costs
Coordinate with auto technicians to ensure repairs are done accurately and in a timely manner
Explain technical automotive information to clients in understandable terms
Follow up with customers to gauge satisfaction with services and to foster customer loyalty
