Service advisor

Company Name: Cars24 Services Private Limited.
Job Title: Technical Retail Associate
Location: Jalandhar, Punjab
Job Type: Full-time

Job Summary

We are looking for a customer-focused and enthusiastic Technical Retail Associate to join our team in Jalandhar. The role involves handling walk-in customers, inspecting vehicles, and guiding them through the selling process. The ideal candidate should have strong interpersonal skills, a good understanding of automobiles, and the ability to build trust and convince customers effectively.

Roles & Responsibilities

• Greet and assist walk-in customers at the retail branch/Hub.

• Inspect customer vehicles thoroughly and record details accurately.

• Explain the car evaluation and selling process to customers clearly.

• Build trust and convince customers to sell their cars through Cars24.

• Ensure a smooth and hassle-free customer experience from entry to deal closure.

• Maintain accurate documentation of customer and vehicle details.

• Coordinate with internal teams for price evaluations and deal finalization.

• Achieve assigned sales/conversion targets for the location.

• Handle customer queries and resolve issues promptly.

• Ensure compliance with company policies and customer service standards.

Requirements

• Graduate/ITI/Diploma (preferred but not mandatory).

• 1–3 years of experience in technical, retail, sales, or customer-facing roles.

• Good communication and interpersonal skills (local language + Hindi/English).

• Basic knowledge of automobiles and vehicle inspection will be an advantage.

• Strong negotiation and persuasion skills.

• Ability to work in a fast-paced and target-driven environment.

Benefits

• Competitive salary + performance-based incentives.

• Training and development opportunities.

• Career growth in the automotive and retail sector.

• Supportive team environment.
  
  Note: Need immediate joiner.

• It is a Full Time Technician job for candidates with 1 - 6 years of experience.

More about this Service advisor job

1. What is the eligibility criteria to apply for this Service advisor job?
   Ans: The candidate should be Diploma and above and above with 1 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹28000 per month that depends on your interview. It's a Full Time job in Jalandhar.
3. How many working days are there for this Service advisor job?
   Ans: This Service advisor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Service advisor job?
   Ans: No, there is no fee applicable for applying this Service advisor job and during the employment with the company, i.e., CARS24 SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Service advisor role?
   Ans: There is an immediate opening of 2 Service advisor at CARS24 SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Technician job.
8. What are the timings of this Service advisor job?
   Ans: This Service advisor job has Day Shift.