Service advisor

15,000 - 22,000 /month*

Balaji Auto Works Private Limited

Mango, Jamshedpur

₹2,000 incentives included

2 - 4 years Experience in Technician

8 Openings

Incentives included

Full Time

Skills Required

Repairing

Servicing

Job Highlights

Diploma and above

Males Only

6 days working | Day Shift

ITI, Aadhar Card, Bank Account

Job Description

Greet customers warmly and understand their vehicle concerns and service requirements.
Prepare accurate job cards and update customer details in the system.
Coordinate with technicians to diagnose vehicle issues and provide correct estimates.
Explain recommended repairs, service packages, and warranty details to customers.
Follow up with the workshop team to ensure timely completion of service.
Update customers regularly about vehicle status, additional work, and delivery time.
Conduct final quality checks before vehicle delivery.
Handle customer queries, complaints, and provide effective resolutions.
Maintain records of services, warranties, and follow standards as per Mahindra guidelines.
Promote value-added services, AMC, and accessories.
Ensure high customer satisfaction and maintain CSI (Customer Satisfaction Index) scores.
Prepare service reports and assist in daily operations of the service department.

Other Details

It is a Full Time Technician job for candidates with 2 - 4 years of experience.

More about this Service advisor job

Who is eligible to apply for this Service advisor job at Balaji Auto Works Private Limited?
Ans : Candidates should have a Diploma and above qualification and skills like Repairing, Servicing for this Service advisor job offered by Balaji Auto Works Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹22,000 per month in this Service advisor position.
What shift and timings does this job follow?
Ans : This Service advisor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mango, Jamshedpur.
How many openings are available for this position?
Ans : There are 8 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Diploma and above qualification with 2-4 years of experience can apply for this Service advisor job. Only male candidates can apply.
What work will you do in this role?
Ans : As a Service advisor, you will work on skills like Repairing, Servicing.
Where is this job located?
Ans : This Service advisor job is located in Mango, Jamshedpur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Repairing, Servicing along with 2-4 years of experience is ideal for this Service advisor job.
Why should you apply for this Service advisor job?
Ans : This Service advisor job offers a salary between ₹15,000-₹22,000 per month. This is a Full Time opportunity and has 8 openings available.