Service advisor

• Greet customers warmly and understand their vehicle concerns and service requirements.

• Prepare accurate job cards and update customer details in the system.

• Coordinate with technicians to diagnose vehicle issues and provide correct estimates.

• Explain recommended repairs, service packages, and warranty details to customers.

• Follow up with the workshop team to ensure timely completion of service.

• Update customers regularly about vehicle status, additional work, and delivery time.

• Conduct final quality checks before vehicle delivery.

• Handle customer queries, complaints, and provide effective resolutions.

• Maintain records of services, warranties, and follow standards as per Mahindra guidelines.

• Promote value-added services, AMC, and accessories.

• Ensure high customer satisfaction and maintain CSI (Customer Satisfaction Index) scores.

• Prepare service reports and assist in daily operations of the service department.

• It is a Full Time Technician job for candidates with 2 - 4 years of experience.

More about this Service advisor job

1. What is the eligibility criteria to apply for this Service advisor job?
   Ans: The candidate should be Diploma and above and above with 2 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Jamshedpur.
3. How many working days are there for this Service advisor job?
   Ans: This Service advisor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Service advisor job?
   Ans: No, there is no fee applicable for applying this Service advisor job and during the employment with the company, i.e., Balaji Auto Works Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Service advisor role?
   Ans: There is an immediate opening of 8 Service advisor at Balaji Auto Works Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Technician job.
8. What are the timings of this Service advisor job?
   Ans: This Service advisor job has Day Shift.