Maintenance Technician

Job Description: IT Maintenance Technician (Printing Office)

Position Title: IT Maintenance Technician
Department: IT/Technical Support
Reports To: IT Manager / Operations Manager
Location: [Office Location]
Work Schedule: [Full-Time/Part-Time/Shift-based]

Position Summary:

We are seeking a skilled and reliable IT Maintenance Technician to oversee the installation, maintenance, and troubleshooting of IT infrastructure within our printing office environment. The technician will be responsible for ensuring all IT systems, equipment, and networks are functioning smoothly, contributing to efficient printing operations. This role is ideal for someone with a solid technical background, excellent problem-solving skills, and experience in IT systems and hardware.

Key Responsibilities:

1. IT Infrastructure Maintenance:

   • Perform routine maintenance, updates, and upgrades of servers, computers, printers, and related devices.

   • Ensure continuous operation of the office's printing equipment (digital and offset presses, copiers, etc.) and resolve any IT-related issues affecting their performance.

   • Monitor and maintain network equipment (routers, switches, wireless access points) and server infrastructure.

2. Technical Support:

   • Provide on-site technical support to employees by troubleshooting hardware, software, and network issues.

   • Respond to IT support tickets in a timely manner and ensure issues are resolved efficiently.

   • Collaborate with the production team to troubleshoot and resolve any technology-related problems affecting the print production process.

3. Hardware and Software Setup:

   • Install and configure computers, printers, and other peripherals in the office.

   • Assist with the setup and configuration of specialized printing software and systems used in production.

   • Ensure software licensing and updates are current.

4. Network and Connectivity:

   • Ensure seamless connectivity for printers and workstations within the local network.

   • Monitor network performance, address connectivity issues, and perform routine checks to maintain network integrity.

   • Troubleshoot and resolve network outages and slowdowns.

5. Security and Data Backup:

   • Ensure that all devices are secured and updated with the latest patches and antivirus software.

   • Assist in managing data backup systems to ensure the security of business-critical files.

   • Monitor security alerts and take appropriate action to mitigate any potential risks or threats to the IT infrastructure.

6. Preventative Maintenance:

   • Conduct regular checks and maintenance of IT systems to prevent future problems and reduce downtime.

   • Document and log all maintenance and repair activities.

   • Suggest improvements or upgrades to existing systems to improve efficiency.

7. Collaboration with External Vendors:

   • Work with external IT vendors or service providers for hardware repairs, software licenses, or system upgrades.

   • Coordinate with printing equipment manufacturers for specific IT-related issues and troubleshooting.

8. Documentation and Reporting:

   • Maintain accurate records of IT equipment, software, and maintenance schedules.

   • Generate reports on system health, IT inventory, and service performance.

Skills & Qualifications:

• Education: Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).

• Experience:

  • 2+ years of IT support experience, ideally in a manufacturing, production, or office environment.

  • Experience with network management, hardware troubleshooting, and IT infrastructure support.

  • Familiarity with printing technologies (digital and offset presses, copiers, etc.) is a plus.

• Technical Skills:

  • Strong understanding of computer hardware and peripherals, including printers and copiers.

  • Proficiency in Windows and Linux-based operating systems.

  • Experience with networking protocols and hardware (e.g., routers, switches, wireless).

  • Knowledge of IT security practices and backup systems.

  • Familiarity with printing software solutions (e.g., RIP software, prepress tools) is a plus.

Personal Attributes:

• Strong analytical and troubleshooting skills.

• Ability to work under pressure and manage multiple tasks simultaneously.

• Excellent communication skills to provide clear, user-friendly support to non-technical staff.

• Detail-oriented with a proactive approach to system maintenance and security.

• Self-motivated and able to work both independently and within a team environment.

Work Environment

• We work 6 days a week.

• Opportunity for growth within a dynamic, tech-driven company

• Office is located in Industrial Town Road, Rajajinagar.

• It is a Full Time Technician job for candidates with 2 - 3 years of experience.

More about this Maintenance Technician job

1. What is the eligibility criteria to apply for this Maintenance Technician job?
   Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Maintenance Technician job?
   Ans: This Maintenance Technician job will have 6 working days.
4. Are there any charges applicable while applying or joining this Maintenance Technician job?
   Ans: No, there is no fee applicable for applying this Maintenance Technician job and during the employment with the company, i.e., BAG FACTORY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Maintenance Technician role?
   Ans: There is an immediate opening of 1 Maintenance Technician at BAG FACTORY
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Technician job.
8. What are the timings of this Maintenance Technician job?
   Ans: This Maintenance Technician job has Day Shift.