Key Responsibilities: Preventive Maintenance: Performing scheduled checks and servicing to prevent breakdowns. o Conduct routine inspection, lubrication, adjustments, and testing of lifts and escalators. o Replace worn-out components (e.g., ropes, guide shoes, relays) to avoid breakdowns. Breakdown & Emergency Repairs: Responding to and repairing faults when lifts are not working. o Respond to fault calls and emergencies; diagnose and repair electrical/mechanical issues. o Minimize downtime and ensure safe restoration of service. 2. Safety & Compliance o Follow safety protocols as per norms. o Maintain safety logs, AMC records, and documentation for audits. Customer Communication: Handling queries and communicating with clients/building occupants. o Interact courteously with clients and occupants to report faults, issues, and recommendations. o Escalate technical issues to senior technicians or OEM service teams when required. 3. Documentation & Reporting o Maintain service logs, breakdown records, and inspection checklists. o Submit daily job reports to supervisors through mobile apps or paper forms. Educational Qualification: SSC (10th) pass; 12th pass (minimum) or technical certificate/diploma ITI in Lift Mechanic / Electrician/Wireman (NCVT preferred) Additional certifications in elevator safety, welding, or electrical safety are a plus. Certification: Welding, confined-space, first-aid, safety training (Preferred) Experience: 1–3 years in lift installation or maintenance. Fresher with strong ITI background and apprenticeship exposure may also apply. Ideally ≥6 months OJT or internship 2-year ITI Lift & Escalator Mechanic OR shorter vocational courses (For Qualified technician) Mandatory on‑site training under Apprenticeship Act (For Qualified technician)