Handle Preventive Maintenance (PM) work orders as per schedule.
Attend and close Corrective Maintenance (CM) work orders within SLA.
Perform routine checks of network equipment (OLT, ONT, Fiber, UPS, etc.).
Troubleshoot fiber and network-related issues on site.
Ensure proper documentation of PM & CM activities.
Coordinate with backend teams for escalations and technical support.
Maintain safety and compliance standards while working on live network.
Ensure uptime of network assets and perform timely restoration during outages.
🛠 Required Skills
Basic knowledge of Fiber optics, splicing, and OTDR/Power meter usage.
Understanding of telecom network components (FTTH, GPON, OSP).
Ability to diagnose and fix network faults.
Good communication and field coordination skills.
Willingness to work in field operations and rotational shifts.