Home Appliances Technician

8,000 - 15,000 /month

Om Infotech

Field job

Bharthana, Etawah

0 - 6+ years Experience in Technician

4 Openings

Full Time

Skills Required

Repairing

Servicing

Installation

Job Highlights

12th Pass and above

Males Only

6 days working | Day Shift

Job Description

🎯 Job Purpose:

To install, maintain, and troubleshoot broadband (FTTH) & Wireless connections at customer locations, ensuring high service quality, quick complaint resolution, and customer satisfaction.

🔧 Key Responsibilities:

1. Installation Work

New broadband connection installation (FTTH – Fiber to Home)
ONT/Router configuration and setup
Fiber cable laying, splicing, and testing
Ensure proper signal strength and speed delivery

2. Complaint Handling

Resolve customer complaints within SLA time
Diagnose network issues (No internet, slow speed, LOS, etc.)
Update complaint status in CRM (e.g., Height8 or any system)
Provide proper resolution notes

3. Maintenance Work

Routine network checks and preventive maintenance
ODF (Optical Distribution Frame) management
Fiber fault identification and repair

4. Customer Handling

Communicate politely with customers
Educate customers on basic router usage
Ensure customer satisfaction before closing complaint

5. Reporting & Documentation

Daily reporting via WhatsApp / CRM
Maintain installation and complaint records
Share before/after work photos if required

6. Coordination

Coordinate with backend team & support team
Work closely with sales team for new connections
Escalate major issues to seniors

🛠️ Required Skills:

Basic knowledge of FTTH & fiber networking
Router configuration knowledge (PPPoE, IP settings)
Fiber splicing and testing skills
Problem-solving ability
Good communication skills
Ability to work in field conditions

Other Details

It is a Full Time Technician job for candidates with 0 - 6+ years Experience.

More about this Home Appliances Technician job

What skills and experience do you need for this Home Appliances Technician job?
Ans : To apply for this Home Appliances Technician job, candidates should have skills like Repairing, Servicing, Installation along with 0-7 years of experience.
What salary is offered for this Home Appliances Technician job?
Ans : The salary for this Home Appliances Technician job ranges between ₹8,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Home Appliances Technician job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bharthana, Etawah.
How many vacancies are there for this Home Appliances Technician job?
Ans : There are 4 vacancies for this Home Appliances Technician role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-7 years of experience are eligible to apply for this Home Appliances Technician role. Only male candidates are eligible.
What does the role of Home Appliances Technician involve?
Ans : As a Home Appliances Technician, your work will involve skills like Repairing, Servicing, Installation. This role is part of Technician category.
What is the job location for this position?
Ans : The job location for this Home Appliances Technician position is Bharthana, Etawah.
Who is the right fit for this Home Appliances Technician job?
Ans : A candidate having skills like Repairing, Servicing, Installation with 0-7 years of experience is the right fit for this Home Appliances Technician job.
What makes this Home Appliances Technician job a good opportunity?
Ans : This Home Appliances Technician job is a good opportunity as it offers a salary between ₹8,000-₹15,000 per month. This is a Full Time job and has 4 openings.