Job Opening: Field Service Technician
Company: Samarth Glotech Automation Pvt. Ltd.
Location: Pune, Maharashtra
Job Type: Full-Time
Department: Service & Technical Support
About Our Company
Samarth Glotech Automation Pvt. Ltd. is an authorised distributor of GLORY Global Solutions, providing banking automation products and technical service support to banks and financial institutions.
Our product range includes currency counting machines, currency sorting machines, counterfeit note detectors and other banking automation solutions.
Job Responsibilities
- Visit banks and financial institutions for installation, servicing and maintenance of machines.
- Diagnose and troubleshoot technical issues at customer locations.
- Perform preventive maintenance and breakdown services.
- Attend customer service calls across Maharashtra as required.
- Ensure timely and quality service support to customers.
- Coordinate with the technical team for spare parts and technical assistance.
- Maintain service reports, installation records and customer feedback.
- Provide basic machine operation guidance to bank staff.
- Travel to customer locations as per service requirements.
Eligibility & Requirements
- ITI / Diploma in Electronics, Electrical or related fields preferred.
- Basic knowledge of electronics, electrical systems and troubleshooting.
- Experience in field service or machine maintenance is preferred.
- Freshers with relevant technical qualifications may also apply.
- Good communication and problem-solving skills.
- Willingness to travel across pune .
- Two-wheeler and valid driving licence preferred.
Salary & Benefits
- Salary: depending on experience and skill.
- Additional service incentives as per company policy.
- Travel expenses as per company policy.
- Technical training and career growth opportunities.