CCTV Technician

Job Title: CCTV Technician

Department: Field Technical Operations / Systems Integration

Reports To: Field Operations Manager / Technical Lead

Employment Type: Full-Time

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### Position Overview

We are looking for a skilled and detail-oriented CCTV Technician to join our technical operations team. In this role, you will be responsible for installing, maintaining, troubleshooting, and repairing Closed-Circuit Television (CCTV) security systems, Access Control Systems, and related IP networking infrastructure across commercial and residential client sites.

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### Key Responsibilities

#### Installation & Setup

• Install, configure, and commission analog and IP-based CCTV cameras, Network Video Recorders (NVRs), Digital Video Recorders (DVRs), and video management software.

• Run, terminate, test, and label low-voltage cabling (Cat5e, Cat6, Coaxial) and power supplies in compliance with local electrical code standards.

• Mount cameras, enclosures, and routing hardware securely on indoor and outdoor structural walls, ceilings, and poles.

• Set up router configurations, port forwarding, subnets, and local network settings to enable remote viewing on smartphones, tablets, and desktop computers.

#### Maintenance & Troubleshooting

• Perform routine preventive maintenance on existing security camera systems, cleaning lenses, inspecting cables, checking storage disks, and testing backup power supplies.

• Diagnose and resolve hardware, signal loss, picture distortion, software bugs, and network connectivity faults quickly and efficiently.

• Upgrade outdated hardware and firmware to ensure optimal system performance and security.

#### Customer Service & Communication

• Conduct pre-installation site surveys to assess customer security needs and determine ideal camera placements.

• Walk clients through installed systems, providing operational training on playback, export, and remote management tools.

• Document work orders, site survey maps, and equipment logs accurately upon job completion.

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### Qualifications & Requirements

• Education: High School Diploma, GED, or Trade School Certification in Electronics, Telecommunications, or a related field. (Associate Degree preferred).

• Experience: 2+ years of hands-on experience installing and servicing CCTV, IP surveillance, and low-voltage systems.

• Technical Knowledge:

• Proficient with IP networks (TCP/IP, DHCP, DNS, VLANs, subnetting, PoE switches).

• Familiarity with major surveillance platforms and brands (Hikvision, Dahua, Axis, Hanwha, Ubiquiti, etc.).

• Hands-on experience using testing equipment (multimeters, tone generators, cable testers, optical power meters).

• Physical & Operational Demands:

• Ability to climb ladders, work on scaffoldings/lifts, and operate in tight spaces (attics, crawlspaces).

• Ability to lift equipment weighing up to 50 lbs (23 kg).

• Valid driver’s license with a clean driving record.

• Strong problem-solving abilities and clear communication skills.

• It is a Full Time Technician job for candidates with 2 - 4 years of experience.