Key Responsibilities
Handle customer complaints related to CCTV cameras and surveillance systems.
Visit customer locations and resolve CCTV-related technical issues.
Install and configure CCTV cameras, DVR/NVR, and related equipment.
Perform camera repair, replacement, maintenance, and troubleshooting.
Handle CCTV wiring, cabling, and connections.
Check and resolve issues related to camera display, recording, connectivity, and power supply.
Attend field service calls and ensure complaints are resolved properly.
Coordinate with customers and provide professional technical support.
Maintain proper records of completed service visits and work performed.
Requirements
Good practical knowledge of CCTV cameras is mandatory.
Must have experience in CCTV installation, repair, and wiring.
Basic knowledge of DVR/NVR and networking will be preferred.
This is a field-based job, requiring regular travel to customer locations.
Own two-wheeler/vehicle is mandatory.
A valid driving licence (DL) is mandatory.
Good knowledge of Delhi routes and locations is required.
Must be comfortable travelling across Delhi for customer visits.
Good communication and problem-solving skills.
Must be responsible, punctual, and professional while dealing with clients.