Voice & Accent Trainer

A voice job description typically involves customer interaction via phone or video, handling inquiries, resolving issues, and providing support. These roles often include customer service, sales, or technical support functions, requiring strong communication and problem-solving skills.

Here's a more detailed breakdown:

General Voice Process Responsibilities:

Inbound/Outbound Calls: Addressing customer inquiries, resolving issues, and providing information about products or services.

Customer Service: Building rapport with customers, understanding their needs, and ensuring a positive experience.

Technical Support: Troubleshooting technical issues, guiding customers through troubleshooting steps, and escalating complex problems.

Order Management: Processing orders, cancellations, and managing customer accounts.

Sales/Upselling: Identifying opportunities to promote products or services and increase sales.

Documentation: Maintaining accurate records of customer interactions and transactions.

Specific Voice Job Examples:

Customer Service Executive (Voice Process): Handles customer inquiries, complaints, and provides support.

Voice Support/BPO Agent: Provides customer support, resolves issues, and maintains records.

Voice Actor/Voice-over Artist: Records voiceovers for various media, including audiobooks, animations, and commercials.

Cisco Voice Engineer: Designs, implements, and troubleshoots Cisco voice solutions.

Interactive Voice Response (IVR) Specialist: Develops and maintains IVR systems.

Key Skills for Voice Roles:

Excellent Communication Skills: Clear and effective verbal communication is essential.

Active Listening: Understanding customer needs and concerns.

Problem-Solving: Identifying and resolving customer issues efficiently.

Customer Focus: Prioritizing customer satisfaction and building positive relationships.

Technical Proficiency: Depending on the role, may require knowledge of specific systems, software, or technologies.

Adaptability: Ability to adjust communication style and approach based on customer needs.

Teamwork: Collaborating with colleagues to achieve common goals.

• It is a Full Time Teacher / Tutor job for candidates with Freshers.

More about this Voice & Accent Trainer job

1. What is the eligibility criteria to apply for this Voice & Accent Trainer job?
   Ans: The candidate should be All Education levels and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17500 - ₹33500 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Voice & Accent Trainer job?
   Ans: This Voice & Accent Trainer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Voice & Accent Trainer job?
   Ans: No, there is no fee applicable for applying this Voice & Accent Trainer job and during the employment with the company, i.e., KAVIN ENGINEERING AND SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Voice & Accent Trainer role?
   Ans: There is an immediate opening of 25 Voice & Accent Trainer at KAVIN ENGINEERING AND SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Teacher / Tutor job.
8. What are the timings of this Voice & Accent Trainer job?
   Ans: This Voice & Accent Trainer job has 09:00 सुबह - 05:00 शाम timing.